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$60 Off HelpDesk Coupon (Team Plan Offer)

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Start at $29/month (Best Value)

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HelpDesk Monthly Subscription at $34

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HelpDesk Free Trial (No CC)

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HelpDesk Key Takeaways

  • πŸ–₯️ HelpDesk is a simple ticketing system designed for customer service teams, offering centralized customer message management.Β 
  • πŸ‘₯ The platform fosters better collaboration among teams and aims to improve customer support efficiency.
  • πŸ”„ HelpDesk includes automation features, such as task automation, sending ready messages, performing bulk actions, and real-time reporting.
  • 🌐 It's used by companies worldwide, including Brastel Co., Ltd., which has reported a 39% decrease in ticket resolution time and handles about 2,000 tickets a month via automation.
  • πŸŽ“ HelpDesk offers resources like the Learning Space, Handbook, and Help Center for users to get help and learn about the product.
  • πŸ”„ The platform can integrate with other tools such as HubSpot, Zapier, GitHub, Jira, Salesforce, Shopify, and LiveChat to enhance workflow.
  • πŸ†“ Potential users can try out HelpDesk with a free 14-day trial without requiring a credit card and benefit from ready-to-use automations.

Summary

HelpDesk is a collaborative and automation-rich ticketing system used worldwide for efficient customer support. It offers comprehensive learning resources and integrates with various essential tools.